Spotted K.K.

Spotted K.K. is an established recruiting group in Japan, founded in 2016, operating two well-known recruitment brands in Tokyo: Spotted Recruit and Spotted Staffing.

The challenge

As Spotted’s operations grew, their reliance on third-party cloud CRM tools began to create limitations. Existing systems were costly to maintain, difficult to adapt to internal recruiting workflows, and required compromises in day-to-day operations. Customization was limited, and process changes often depended on external vendors, slowing down improvement initiatives and increasing operational risk.

Abtz Labs' approach

In 2018, Abtz Labs partnered with Spotted to design and build RepoTenshoku, a direct recruiting platform tailored specifically to Spotted’s internal processes. The focus was to create a system that aligned with how recruiters actually work—reducing friction, standardizing operations, and ensuring long-term maintainability.

Over time, RepoTenshoku evolved from a standalone platform into a fully integrated cloud-based CRM, now incorporated as a core system supporting Spotted’s recruiting services.

Results and impact

By transitioning away from generic third-party CRM services, Spotted significantly reduced recurring software costs, resulting in annual savings of several million yen. In parallel, the tailored workflows and features improved internal efficiency, enabled recruiters to focus on higher-value activities, and strengthened service quality.

The platform has since become a stable operational foundation, supporting consistent year-over-year revenue growth and allowing Spotted to scale its recruiting business with confidence.